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Please contact us immediately to discuss your custom clothing needs. You can send an email tosales@tuscanyclothing.comor use the form here.
Terms of Service
Introduction
Welcome towww.tuscanyclothing.com , a website owned and operated by Tuscany (“we,” “our”). These Terms of Service (“Terms”) govern your access to and use of our website and any products and services offered through our website.
By accessing and using our website, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use our website or purchase our products.
Products and Services
We offer a variety of clothing products, including but not limited to shirts, pants, dresses, and accessories. We make every effort to display accurate product information, including product images, descriptions, and pricing. However, we cannot guarantee that all information is error-free, and we reserve the right to correct any errors or inaccuracies at any time without notice.
Ordering and Payment
When placing an order, you agree to provide accurate and complete information for billing and shipping purposes. By submitting an order, you represent and warrant that you have the legal right to use the payment method provided.
All orders are subject to acceptance by us, and we may, at our sole discretion, refuse to accept or cancel any order for any reason. We reserve the right to cancel an order and refund the purchase amount if a pricing error occurs or if there is a problem with product availability.
Shipping and Delivery
We use different shipping companies and methods to ship our products. Shipping costs and delivery times will be provided during checkout. We will make every effort to ensure timely delivery, but we cannot guarantee delivery times, and any estimated times provided are for reference only.
We are not responsible for any delays or damage caused by shipping companies, customs clearance, or other factors beyond our control.
Returns and Exchanges
Our return and exchange policy will be provided with each product listing. To initiate a return or exchange, pleasesales@tuscanyclothing.comcontact us and provide your order information and reason for the request. We reserve the right to refuse returns or exchanges for damaged, altered, or non-original condition merchandise. Unless otherwise stated, return shipping costs are the responsibility of the customer.
Intellectual Property
All content on our website, including but not limited to text, images, logos, and designs, is the property of Tuscany or its content providers and is protected by international copyright, trademark, and other intellectual property laws. You may not copy, distribute, or modify any content without our prior written consent.
User Conduct
By using this website, you agree not to engage in any illegal, harmful, or disruptive activities that affect this website or other users. This includes, but is not limited to, submitting false or misleading information, attempting to access our website or user accounts without authorization, or posting inappropriate or offensive content. We reserve the right to take any action we deem necessary for such behavior, including but not limited to suspending or terminating your account, and cooperating with law enforcement agencies.
Privacy Policy
Please read our privacy policy.
Limitation of Liability and Disclaimer
To the maximum extent permitted by law, we disclaim all express or implied warranties relating to our products and services, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. In no event shall we be liable for any damages arising from your use of our products or services, including but not limited to direct, indirect, incidental, punitive, and consequential damages, even if we have been advised of the possibility of such damages.
Your use of our website and any products and services provided through our website is at your own risk. We do not guarantee that our website, products, or services will be error-free, uninterrupted, or secure.
Governing Law and Dispute Resolution
These terms are governed by the laws of China, without regard to its conflict of law principles. Any dispute arising out of these terms or your use of our website, products, or services shall be resolved through negotiation, and otherwise through legally recognized alternative dispute resolution methods (such as arbitration or mediation). The venue for any such litigation shall be in China.
Modification of Terms of Service
We reserve the right to modify these terms at any time, and any changes will be effective immediately upon posting on our website. You are responsible for regularly reviewing these terms for updates or changes. Your continued use of our website after the posting of changes to these terms constitutes acceptance of those changes.
Contact Information
Please contact ussales@tuscanyclothing.com